Installation Technician
Company: Orion Talent
Location: San Jose
Posted on: April 19, 2024
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Job Description:
Position Details: The Installation technician is a specialized
industrial machinery mechanic who is trained to install, calibrate,
inspect, service, and repair pressure washing, PVC, and cooper
plumbing related systems. We are looking for a self-starter
Installation Technician to deliver the desired customer service
experience for our clients. The goal is to drive service success
that improves customer satisfaction, maximizes customer retention,
and ensures the customer / business relationship remains favorable.
At the company we strive to offer competitive pay and many
additional benefits. The person in this position will provide front
line customer service for our customers. Customer service skills
are paramount to success in this role. This role has several
physically demanding requirements such as working in tight spaces,
lifting, stooping, squatting and requires repetitive movements.
Title: Installation Technician
Location: San Jose, CA
Travel: Primarily local within the greater SF bay area as needed.
Can expect 1-2 overnights per week.
Compensation: $65K - $75K salary DOEQ with flexible bonus. Meal and
hotel expenses are covered for any overnight related
travel/support.
Benefits: Medical, dental, and vision coverage. Various FSA and
insurance plans available. PTO and company designated
holidays. Uniform, service vehicle, and tools provided.
Vaccine Requirement: N/A
Functions:
--- Providing service and customer support during field visits or
dispatches
--- Performing on site installations, maintenance , and testing
tasks
--- Diagnosing errors or technical problems and recommending proper
solutions
--- Be able to work a specialized power washer properly
--- Produce timely and detailed service reports
--- Operate vehicle in a safe manner and maintain excellent driving
record
--- Follow all company's procedures and protocols
--- Cooperate with technical team and share information across the
organization
--- Comprehend customer requirements and make appropriate
recommendations/briefings
--- Build positive relationships with customers y
--- Must perform all other duties assigned by managers unless doing
so would violate company policy or local law requirements
Education, Skills, and Abilities:
--- Seeking military veteran technician candidate with mechanical
troubleshooting background
--- Proven ability to troubleshoot, test, repair and service
technical equipment with minimal supervision
o Expect to be technically questioned and put through a verbal and
hands-on practical test demonstrating competency (they want actual
performers vs. lip service technicians)
o Be prepared to provide and discuss technical examples that you
have specifically performed
--- Excellent judgment in customer relations and managing company
resources
--- Strong team management skills with an emphasis on behavioral
based safety practices
--- Customer-oriented and strong interpersonal skills
--- Strong verbal and written communication skills
--- Strong desire to learn new skills and achieve results
Keywords: Orion Talent, Arden-Arcade , Installation Technician, Engineering , San Jose, California
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